RedArrowOnline User Guide

Welcome! Here you'll find helpful information and step-by-step guides to help you accomplish various tasks. Scroll down to search by topic or use the search bar over there on the right to perform keyword searches.

Note: RedArrow is in the process of updating this User Guide. Since we have upgraded our software the user interface has changed in a number of areas. We are currently in the process of updating the documentation and the videos with new screenshots, information and videos. Please be patient as we try and get everything updated.

Contact Support
Customer Support is available: Monday-Friday 6:00 AM to 6:00 PM Mountain Time.
Telephone: 800.948.4070

Need additional "live" training? Complete the training request form and fax it in.

Free Video Tutorials

System Requirements
Master List of Features
Trouble Shooting
update.pngView System Update Log (bugs fixed / new features, etc)

Quick Start (New users start here)
Conversion (Assistant Pro to RedArrow)

User Guide Topics:

Navigation & Search
System Admin Tools
Accounts - Companies
Contact Records
Personnel Records
Vendor Records
Event Records (Tests)
Importing Test Results
Work Lists & Test Processing
MRO Tools
Test Results Reporting
Random Pool Group Management
Client Web Portal
Task Manager
Daemon Services (various timed running services)